Why vOIP Lines?
Main Features
- One flat rate plan
- No additional charges
- No upfront fees
- All the features Telephony you want and need
Platform & Tech Advantages
- Work Together from Anywhere
- Customer Portal renowned “Ease of Use”
- Rapid tech upgrades
- Future proof your business, no additional charge
- Microsoft Teams Integration*
Unlimited Experience
- Unlimited Training
- Professional Installation
- Unlimited Support
- Unlimited North American Calling
The Package
Voice Features
- Auto Attendants
- Click to Call/Screen Pop
- Video and Audio Conferencing
- Call Forwarding (manual or programmed auto)
- Monitor, Coach, and Join
- Call Center Queuing with Advanced Reporting
- Queue Callback
- Caller ID Name & Number
- Dial by Name Directory
- DID's with local presence
- Page & Intercom
- Voicemail Transcription
- Individual Voicemails
- Text Enabling your DIDs for SMS/MMS
- Presence Monitoring (BLF/Speed dials)
- Message / Music on Hold (Customizable)
Mobility Features
- Find Me / Follow Me
- Voicemail to Email Notification
- Mobile Application
- Softphone
- Remote work from anywhere
Stability Features
- Prioritized Voice (QOS)
- Automatic Failover in case of internet failure to second source
- Automatic Failover to other locations or message with power failure
- Multiple Data centers
Management Features
- Admin Portal
- User Portal
- Reception Console
- Call Logging
- Call Center Reporting
- Call Recording
Stay Productive & Secure
when you’re doing business from virtually anywhere with the Clear Clouds Web Portal.
- Overflow queues
- Customer Routing for VIP Clients
- Time-based Routing
- Music on Hold / on Hold Messaging
- Queue Stats on Wallboard
- Reporting Tools via Web Portal
- Monitor / Coach / Join
- Full-Time Call Recording with (Free 30 Day Storage)
