Why VOIP Business Solutions?
Main Features
- One flat rate plan
- No additional charges
- All the features of Telephony you want and need
Platform & Tech Advantages
- Work Together from Anywhere
- Customer Portal renowned “Ease of Use”
- Automatic Upgrades
- Future proof your business, no additional charge
- Microsoft Teams Integration*
Experience
- Professional Training
- Professional Installation
- Unlimited Support
- Unlimited Canada USA Calling
The Package
Voice Features
- Auto Attendants
- Click to Call/Screen Pop
- Video and Audio Conferencing
- Call Forwarding (manual or programmed auto)
- Monitor, Coach, and Join
- Call Center Queuing with Advanced Reporting
- Queue Callback
- Caller ID Name & Number
- Dial by Name Directory
- DID's with local presence
- Page & Intercom
- Voicemail Transcription
- Individual Voicemails
- Text Enabling your DIDs for SMS/MMS
- Presence Monitoring (BLF/Speed dials)
- Message / Music on Hold (Customizable)
Mobility Features
- Find Me / Follow Me
- Voicemail to Email Notification
- Mobile Application
- Softphone
- Remote work from anywhere
Stability Features
- Prioritized Voice (QOS)
- Automatic Failover in case of internet failure to second source
- Automatic Failover to other locations or message with power failure
- Multiple Data centers
Management Features
- Admin Portal
- User Portal
- Reception Console
- Call Logging
- Call Center Reporting
- Call Recording
Stay Productive & Secure
When you’re doing business from virtually anywhere with the VoIP Business Solutions Portal
- Overflow queues
- Customer Routing for VIP Clients
- Time-based Routing
- Music on Hold / on Hold Messaging
- Queue Stats on Wallboard
- Reporting Tools via Web Portal
- Monitor / Coach / Join
- Full-Time Call Recording with (Free 30 Day Storage)
Our Process
Account
Setup
Meet Your
Project
Manager
Scheduling
Installation
and
Porting
Account
Completion
Communications
Made Easy
We strive to make our clients happy
